Shipping policy

Orders placed in India are catered to by safe and reliable courier companies like Aramex.

DELIVERY TIME

We try our best to ship our pieces to you within 7 working days. The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.

CASH ON DELIVERY

We offer cash on delivery, which requires you to pay Rs 100, should you choose to use this payment method. However kindly note that COD is only a payment option; customers are required to make the full payment for their order before they open the package. The product once ordered and confirmed for is final; COD products cannot be tried or returned at the point of delivery. Kindly note that the COD option is not valid for a try and buy facility. It is merely an option for payment.

INTERNATIONAL ORDERS

  • We don't do free international shipping. The cost of the courier needs to be borne by the customer.
  • To place an international order, please write in to us.
  • We try our best to ship our TRC pieces to you within 10-12 working days.
  • The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners.
  • You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers). TRC has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country. It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.